With Virgin Holidays, the simplest way is online, using the refund request links in the email you should have received letting you know about the cancellation and the 'Manage my booking' portal. Change or cancel booking The flexibility of your booking depends on the fare family purchased. It can be found on your tickets and booking confirmation. Sign up. Enter your details in … In the meantime check out our FAQs to see if this can help answer any immediate questions. Book your flight and enjoy your stay in a hand-picked hotel with Virgin Atlantic. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. ‎If you’ve got a holiday booked with Virgin Holidays, you’ll find all the essentials at your fingertips in our new app. If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking … Or dive right in to our 2021 holiday offers. Explore our destinations and holiday types and save your faves to your very own Wishlist. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. When you check in online you can also. If you've purchased any holiday from Virgin Holidays, the reference can be found under 'Airline Booking Reference'. Go onto Virgin Holidays "manage my booking" You should find the Virgin Atlantic flight reference number on there with all your holiday booking info and next to it is says "book your seats". If you've purchased any holiday from Virgin Holidays, the reference can be found under 'Airline Booking Reference'. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates. Let’s get started. For further details, please read our privacy policy. Email. Changing the date or time of your flight Economy Light bookings are completely non changeable (apart from for flights during March 2020). Rest assured; we will notify you as soon as we know if your holiday has been affected. We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. You'll receive your future travel voucher within 7 days from submitting our form. Most Searched All Inclusive Holidays Late Deals Holiday Destinations View My Booking North … If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646. To do this quote your file number or booking reference in your bank’s reference field so that we can match the payment to your booking. We'll be in touch by email letting you know how to register to change your holiday plans. How to Manage Your Booking Online. If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. Log in to Manage my booking where you can message us about your options or you can give us a call. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking. Visit: virginaustralia.com and click on the “Manage” tab. Cruise with Confidence ATOL and ABTA protection. Or dive right in to our 2021 holiday offers. Send us an email and we'll get back to you as soon as possible. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. You'll find contact options below, including Virgin Holidays. For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. Check in now If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. Is my holiday still going ahead as planned? If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. Virgin Holidays booking references. We will try to respond to your email within 24 hours. Give us a call to speak to our travel experts. Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. Select your seats We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. You can use miles irrespective of whether you book online, in a Virgin Holidays store or by telephone. We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Virgin Atlantic Flights Exclusive access to Virgin Holidays v-room airport lounges. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. We will try to respond to your email within 24 hours. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. View and change your seat. Looking for inspiration? Important Information Please check the latest government requirements prior to travel, which include wearing a face mask on all domestic services. Passengers who are booked to travel on a Delta Air Lines flight, please proceed to Delta Air Lines Check in.If flying out of Havana, please check in at the airport. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts. Rest assured; we will notify you as soon as we know if your holiday has been affected. . Simply enter your booking reference, surname and lead passenger's … You can call our team on 0344 472 9499 who can look at options for you. Explore our destinations and holiday types and save your faves to your very own Wishlist. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. Thanks for signing up. What we sell All Inclusive holidays Late Deals Worldwide holidays Bargain holidays Package Holidays Cheap holidays Cruises Lakes and Mountains Deals Lapland Currency. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. Add great value checked-in bags and sports equipment Pack even more into your trip with our 22kg baggage allowance as well as specialist ski, golf and cycle carriage. You can also use Flying Club points to pay down an existing holiday balance, via Virgin Holidays ‘Manage My Booking’ page. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … In the meantime check out our FAQs to see if this can help answer any immediate questions. What’s the best way to speak to someone? Log in to Manage my booking and apply your voucher when checking out, it can be used to pay your deposit, part pay or settle up … Upgrade your seat. Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. It's open from 24 hours before your flight until 70 minutes before departure. We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. Your next holiday is only a click away - our website has thousands of options ready to book. I’m waiting for a refund on my cancelled holiday. We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. Virgin Holidays booking references If you've purchased any holiday from Virgin Holidays, the reference can be found under 'Airline Booking Reference'. Your eTicket number starts with 932 and is 13 digits long. Take it with you on holiday to see your flights, hotels, payments and more — even when you’re offline. When you book to travel any time up to 31st December 2021, you can make up to two date changes and one name change* free of charge (if you’d like someone else to benefit from your ticket). To finalise the amendment, one of our customer advisors will phone you. You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. You can pay directly by bank transfer via your bank or by internet banking. Virgin Holidays booking references. Here you can log in to your booking for your holiday with Jet2holidays, Indulgent Escapes or VIBE, your city break with Jet2CityBreaks or your villa holiday with Jet2Villas. Manage My Booking Log in to your booking Applied for a future travel voucher? Our travel experts are on hand to help you book your next holiday. Bear in mind you may have to wait longer than expected. With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. I’m waiting for a refund on my cancelled holiday. If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. Log in to Manage my booking where you can message us about your options or you can give us a call. Send us an email and we'll get back to you as soon as possible. Bear in mind you may have to wait longer than expected. Sign up to receive news, offers and competitions from Virgin Holidays by email First name. Your eTicket number starts with 932 and is 13 digits long. You can also log into Manage my booking to find the details there. For the latest information on Covid-19 you can check our FAQs here.​. Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts. Travel agent booking references. You can also log into Manage my booking to find the details there. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We'll be in touch by email letting you know how to register to change your holiday plans. ; Tailor-Made Cruise Holidays Your cruise, your way. We continue to review this and working to open up these options to more customers. We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Book hotels, cars, travel insurance and holidays. Looking for inspiration? For the latest information on Covid-19 you can check our FAQs here.​. If your holiday has been affected by the travel restrictions and you have been given a travel voucher, you can now use this to rebook your holiday whenever you’re ready at www.virginholidays.co.uk. Watch our How To video for information on how to change your booking online, or follow the steps below. There’s usually a fee to change your flight date or time, which varies depending on your ticket and the type of amendment. Add baggage and Advance Passenger Information (API). Over the past few weeks, we have repatriated our customers from overseas who wanted to come home. . For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels. Log in to Manage my booking where you can message us about your options or you can give us a call. Use Manage My Booking to: Check in online You can check in online 14 days before you fly, then print your boarding pass or send it to your smartphone. Rest assured; we will notify you as soon as we know if your holiday has been affected. . Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. Please choose an option below. There is no restriction on how many points you can use. But if you need more help, just give us a call on 0344 472 9646. You can unsubscribe at any time. We also accept booking reference numbers issued by … This website uses cookies We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Holidays website. We continue to review this and working to open up these options to more customers. Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. You can now log in to Manage my booking to amend your holiday or request a refund. Manage My Booking. We will help everyone that wants to move their holiday. Get a quote today. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. It can be found on your tickets and booking confirmation. Manage my booking; Email sign up. What’s the best way to speak to someone? If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … You can also ring up customer services, but if you request a refund online, the 'clock' for getting the cash starts as soon as you submit the request. And with built-in chat, it’s easy to get in touch with us from home, the airp… This can be arranged whilst rebooking or afterwards in Manage my booking. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. Give us a call to speak to our travel experts. Manage my booking. Is my holiday still going ahead as planned? This can be found at the top of your holiday invoice. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. Let’s get started. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. We are prioritising those customers due to travel before 31 December 2020. Why cruise with Virgin Holidays?. Please choose an option below. Your booking is safe with us Our travel experts are on hand to help you book your next holiday. But if you need more help, just give us a call on 0344 472 9646. Depending on the Virgin Australia service you have booked, we have a number of ways you can check in for your flight. Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. Or dive right in to our 2021 holiday offers . Changes can only be made to certain fares and may attract fees and surcharges. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels. First name(s) If you used a middle name(s) when making your booking, you'll need to enter this alongside your first name. Explore our destinations and holiday types and save your faves to your very own Wishlist. You can use this number to check in online and log into My booking. Select to Change, Cancel, Retrieve or Re-send Itinerary. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. I already have a holiday booked with Virgin Holidays, I returned early from holiday and have further questions. Print or download your boarding pass to your smart phone. With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. 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